Terms & Conditions
TERMS OF USE 1. General Terms
GRIGORIOS K GEORGIOS VENETSIANOS OE reserves the right to unilaterally modify or renew the present terms and conditions of transactions made through its online store. GRIGORIOS K GEORGIOS VENETSIANOS OE undertakes the obligation to inform users of any modifications as well as any change, through the website of this online store, displaying a relevant marking of the effective date of each edition of the terms at the beginning of the text. It is clarified that the change of terms does not affect orders that you have already made and have been confirmed based on the procedure described in the Terms of Use as applicable.
2. Information & Products Provided GRIGORIOS K GEORGIOS VENETSIANOS OE is committed to the completeness and validity of the information listed on the website www.vensporting.gr, both in terms of the existence of the essential characteristics that are described for each product it has, as well as in the accuracy of the information regarding the services provided by the online store of GRIGORIOS K GEORGIOS VENETSIANOS OE, subject to any technical or typographical errors that have escaped notice or occurred unintentionally or due to any interruptions in the operation of the website due to force majeure.
3. Limitation of Liability GRIGORIOS K GEORGIOS VENETSIANOS OE guarantees timely information to end consumers about any unavailability of products. The online store of GRIGORIOS K GEORGIOS VENETSIANOS OE is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website place. Also GRIGORIOS K GEORGIOS VENETSIANOS OE has no responsibility for actions or omissions of third parties and especially unauthorized third party interventions in products and/or services and/or information available through it.
4. Intellectual Property Rights
The website www.vensporting.gr is the official website of GRIGORIOS K GEORGIOS VENETSIANOS OE. All the content of the web pages, posted by GRIGORIOS K GEORGIOS VENETSIANOS OE, including images, graphics, photographs, plans, texts, services and products provided are the intellectual property of GRIGORIOS K GEORGIOS VENETSIANOS OE and are protected according to the relevant provisions of Greek Law, of European Law and international conventions. Names, images, logos and distinctive features that represent GRIGORIOS K GEORGIOS VENETSIANOS OE and/or its online store and/or third parties contracted with them as well as their products or services, are exclusive marks and distinctive features of GRIGORIOS K GEORGIOS VENETSIANOS OE and/or www.vensporting.gr and/or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property and unfair competition.
In any case, their appearance and exposure on the www.vensporting.gr websites should in no way be taken as a transfer or assignment of a license or right to use them to any visitor or user of the page.
5. User Obligations
Users of the www.vensporting.gr websites accept that they will not use them and the online store of GRIGORIOS K GEORGIOS VENETSIANOS OE to send, publish, send by e-mail or transmit in other ways any content that is illegal, harmful, threatening, offensive , harassing, libelous, defamatory, vulgar, obscene, libelous, violates another's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, may not be posted, copied or in any way to be disclosed in accordance with the law (such as confidential or confidential information), infringes any patent, trademark, copyright or other right of any third party, contains software viruses or any other codes, files or programs designed to disrupt, cause damage, destroy or interfere with the operation of any computer software or hardware, intentionally or unintentionally violates the applicable Greek and EU legislation and its provisions, may harass third parties in any way and with any content and in particular software used to collect or store users' personal data.
6. Security
Gregory K. Georgios Venetsianos OE recognizes the importance of the security of your personal data and electronic transactions and takes all necessary measures using the most modern and advanced methods to ensure your maximum possible security. All information related to your personal details and transactions is secure and confidential. The security of the Gregory K. Georgios Venetsianos OE online store is achieved through the following methods:
Customer Identification
The codes used to identify you are two: the username (email) and the personal secret security code (password), which each time you enter them provide you with absolutely secure access to your personal information. You have the ability to change your personal secret security code (password) as often as you wish. The username (email) cannot be changed. If you wish to change your username, you can inform us via the contact form so that we can deactivate the existing account in order for you to create a new one with a different email.
Only you have access to your information via the above codes, and you are solely responsible for maintaining their confidentiality and keeping them hidden from third parties. In case of their loss or leakage, whether just the password or in combination with the username, you must notify us immediately; otherwise, the Gregory K. Georgios Venetsianos OE online store is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend changing your password regularly and avoiding the use of the same or similar and easily detectable codes (e.g., birthdate). Additionally, we suggest including not only letters and numbers but also symbols when creating your secret password. Minimum requirements for your secret code: at least 6 characters, at least 1 number, at least 1 letter. The letters should be Latin characters.
Automatic Logout
If there is no activity for 20 minutes, users of the Gregory K. Georgios Venetsianos OE online store will be automatically logged out.
Controlled Access (firewall)
Access to the systems of Gregory K. Georgios Venetsianos OE (network infrastructure) is controlled and restricted by modern, fully updated security systems, ensuring classified access only by authorized users and preventing unauthorized access to systems and infrastructures, as well as any information leakage.
Encryption
The infrastructure of Gregory K. Georgios Venetsianos OE is based on modern encryption protocols that allow for the secure exchange of information through tunnels that do not permit third-party access. It also ensures that the information reaches its destination intact and that the sender/recipient is the expected party and not a third party.
When a visitor navigates any page of www.vensporting.gr, a unique, secure "connection" is created via the client (e.g., the browser used) and the server.
Additionally, the pages offered to the user for processing their personal data (order processing, account management, address management, etc.) require the user to have logged into their account using their username and password (authentication).
Transaction Privacy
Confidentiality is a given. The same basic principles that govern classic transactions apply in the case of e-commerce. All information transmitted by the user/visitor to Gregory K. Georgios Venetsianos OE is confidential, and Gregory K. Georgios Venetsianos OE has taken all necessary measures to use it only as deemed necessary within the framework of the provided services.
Some of the measures taken are as follows:
Only authorized employees have access to your transaction information, and only when necessary, e.g., to process your requests.
Gregory K. Georgios Venetsianos OE does not disclose customer and transaction information unless it has written authorization from the customers or is required by a court order or decision of another public authority.
In cases where Gregory K. Georgios Venetsianos OE uses third parties to support its systems, it ensures the protection of personal data and confidentiality.
For your safety, you should also handle all information provided through the service as confidential and private, and not disclose it to third parties.
7. Product Purchase
On the "shelves" of our online store, you can find thousands of products and a wide range of services.
To facilitate your search, we have divided our products into main categories. Each category has a subcategory tree displayed on your screen.
Our goal is for you to reach the final product with 3 clicks. If you are looking for something specific, use the "smart" search, which will lead you directly to your specific choice.
Gregory K. Georgios Venetsianos OE makes every effort to provide high-quality services. However, errors in prices and secondary product characteristics cannot be excluded, and it cannot be guaranteed that there will be no website operation interruptions or "human" errors during the updating/writing of a product’s price. For the security and efficiency of your purchases and to avoid inconvenience, we invite you to contact the Customer Service Department at 210 4641191 or via the website's email form if you find that a product is offered at an unusually low or high price compared to its market value before placing an order.
We also recommend that before making purchases from our online store, you visit the PAYMENT METHODS section, where you will find useful information regarding the process and method of purchasing products.
After placing your order, you will receive an automated email detailing your order. After processing your order by the e-commerce department of Gregory K. Georgios Venetsianos OE, you will receive a second, confirmatory email with the products that will be sent to you.
During the progression of your order, you will receive a series of automated emails indicating the progress of your order.
In case there is any pending issue with your order, you will receive a corresponding email. Alternatively, we will contact you at the phone numbers you provided during registration or order placement on our site.
There is no way to deactivate these notifications, whose sending is a prerequisite for the proper progression of your order. We call on you to ensure that these emails can reach you and keep them for the duration of our transaction. It is your obligation, according to the general terms governing our transactions, to inform us without delay if you do not receive the relevant emails. Your products are delivered as soon as possible and, in any case, within thirty days from the conclusion of the contract. Exceptions are products with delivery status (status) "Pre-orders," "Expected Soon," and "On Order," for which there is separate delivery information.